Smart Chatbot for Smart Businesses
Deliver a complete shopping experience from discovery to check out on the popular platforms using our omnichannel chatbot solutions.
Increased conversions
of common questions instantly resolved
hours saved for customers with immediate resolution
improvement in customer response times
Trusted by the Top Leading Brand
Engage customers on their preferred channels.
Increase Sales by 10% Using Guided Buying Chatbots
Use our NLP chatbots to improve the visitor’s experience by welcoming them, answering their queries, and adjusting to their buying process with over 10 unique workflows.
Automate 70% queries boost agent productivity
Automate 70% of repetitive queries like shipping, order status, and product availability. Free up agent’s time to advise on complex topics and grow your business.
- 200+ customisable conversational workflows.
- 200+ customisable conversational workflows.
- Personalised user-friendly responses.
- Stable integration with Shopify apps.
Convert visitors to consumers & Reduce Cart Abandonment
Maximize website traffic with our chatbot solution that increases revenue by 10-25% and reduces cart abandonment by 13%.
- Checkout shopping assistance.
- Alleviate purchase anxiety with friendly
product details. - Increase transparency with information on
returns and exchanges.
Boost your customer service department
Keep track of incoming customer support requests across engagement channels.
- Support for live chat, SMS, mail,whatsapp, messenger and instagram.
- Access customer and order data with our shopify chatbot development services
Chat with customers, solve their queries and increase retention. Maximize Net Promoter Score (NPS) with Level 3 AI monitoring.
- Instant customer support 24/7.
- Personalised query response after purchasing.
- Quick resolution of customer queries within 1 minute.
Make each platform count
Zigchat provides customised customer service chatbots for multiple channels so that all your customers get the same level of customer service. Provide a truly omnichannel experience for your customers by answering their queries from anywhere on any platform.
ZIGChat WhatsApp solution helps you with product discovery to payment. Answer questions and provide personalised support for your customers straight from WhatsApp.
Web
Welcome your customers visiting the landing page of your website using a chatbot. Make them feel connected to your brand instantly when they get on the website.
Instagram Direct
Boost customer engagement dramatically on Instagram with instant responses to DMs and brand mentions on Instagram.
Facebook Messenger
Focus on direct and personal engagement using automated Facebook conversational Autobot to respond to direct messages and posts.
SMS
Automate good old SMS customer service with a chatbot that responds automatically to SMS messages received from your customer. Provide them with immediate responses and improve the performance of SMS campaigns.
ZigChat WhatsApp solution helps you with product discovery to payment. Answer questions and provide personalised support for your customers straight from WhatsApp.
Website
Welcome your customers visiting the landing page of your website using a chatbot. Make them feel connected to your brand instantly when they get on the website.
Instagram Direct
Boost customer engagement dramatically on Instagram with instant responses to DMs and brand mentions on Instagram.
Facebook Messanger
Focus on direct and personal engagement using automated Facebook conversational Autobot to respond to direct messages and posts.
SMS
Automate good old SMS customer service with a chatbot that responds automatically to SMS messages received from your customer. Provide them with immediate responses and improve the performance of SMS campaigns.
Integrate chatbot automation into enterprise workflows to accelerate business growth. Zigchat integrates with multiple third-party tools for workflow automation.
CRM and Ticking Software
Integrate ZIGChat chatbot into your sales and customer service CRM to free your agents from repeating manual tasks. Ensure seamless support for your customers.
Payments
Integrate payment gateway with ZIGChat chatbot to enable your customers to make the sale directly from the messaging window. Accept payments using trusted digital wallets such as Razorpay for swift and secure payments.
Marketing
Synchronise ZIGChat chatbot with marketing campaigns to place customer service at the centre of your marketing strategy. Get customer feedback in real time and navigate the sales pipeline smoothly.
Messaging Channels
You need to be where your customers are. And honestly, your customers are everywhere! Connect with your customers on different channels from ZIGChat’s unified console.
More App
ZIGChat chatbot can do much more by integrating with third-party apps such as Google sheets, Zapier, Shopify etc., for streamlined customer service across the business.M
CRM and Ticketing Sofware
Integrate ZigChat chatbot into your sales and customer service CRM to free your agents from repeating manual tasks. Ensure seamless support for your customers.
Payments
Integrate payment gateway with ZigChat chatbot to enable your customers to make the sale directly from the messaging window. Accept payments using trusted digital wallets such as Razorpay for swift and secure payments.
Marketing
Synchronise ZigChat chatbot with marketing campaigns to place customer service at the centre of your marketing strategy. Get customer feedback in real time and navigate the sales pipeline smoothly.
Messaging Channels
You need to be where your customers are. And honestly, your customers are everywhere! Connect with your customers on different channels from ZigChat’s unified console.
More App
ZigChat chatbot can do much more by integrating with third-party apps such as Google sheets, Zapier, Shopify etc., for streamlined customer service across the business.
Meet potential customers on their preferred communications platforms
Use the Whatsapp solution to enable clients to connect with your company easily, from product discovery to payment.
Chatbot for Website
Engage, generate leads, drive sales, and support customers with engaging website conversations that deliver on-demand support and sales.
Instagram Direct
Convert followers into customers and instantly respond to DMs and mentions with Instagram chatbots for seamless customer engagement.
Facebook Messenger
Facilitate convenient and conversational direct engagement with customers on their preferred social channels for seamless customer interaction
SMS
Improve SMS campaign performance and provide immediate responses with chatbots that automate SMS customer service by responding to messages.
Use the Whatsapp business api solution to enable clients to connect with your company easily, from product discovery to payment.
Chatbot for Website
Engage, generate leads, drive sales, and support customers with engaging website conversations that deliver on-demand support and sales.
Instagram Direct
Convert followers into customers and instantly respond to DMs and mentions with Instagram chatbot for seamless customer engagement.
Facebook Messanger
Facilitate convenient and conversational direct engagement with customers on their preferred social channels for seamless customer interaction.
SMS
Improve SMS campaign performance and provide immediate responses with chatbots that automate SMS customer service by responding to messages.
Integrate chatbot automation into enterprise workflows to accelerate business growth. Zigchat integrates with multiple third-party tools for workflow automation.
CRM and Ticking Software
Integrate ZIGChat chatbot into your sales and customer service CRM to free your agents from repeating manual tasks. Ensure seamless support for your customers.
Payments
Integrate payment gateway with ZIGChat chatbot to enable your customers to make the sale directly from the messaging window. Accept payments using trusted digital wallets such as Razorpay for swift and secure payments.
Marketing
Synchronise ZIGChat chatbot with marketing campaigns to place customer service at the centre of your marketing strategy. Get customer feedback in real time and navigate the sales pipeline smoothly.
Messaging Channels
You need to be where your customers are. And honestly, your customers are everywhere! Connect with your customers on different channels from ZIGChat’s unified console.
More App
ZIGChat chatbot can do much more by integrating with third-party apps such as Google sheets, Zapier, Shopify etc., for streamlined customer service across the business.M
CRM and Ticketing Sofware
Integrate ZigChat chatbot into your sales and customer service CRM to free your agents from repeating manual tasks. Ensure seamless support for your customers.
Payments
Integrate payment gateway with ZigChat chatbot to enable your customers to make the sale directly from the messaging window. Accept payments using trusted digital wallets such as Razorpay for swift and secure payments.
Marketing
Synchronise ZigChat chatbot with marketing campaigns to place customer service at the centre of your marketing strategy. Get customer feedback in real time and navigate the sales pipeline smoothly.
Messaging Channels
You need to be where your customers are. And honestly, your customers are everywhere! Connect with your customers on different channels from ZigChat’s unified console.
More App
ZigChat chatbot can do much more by integrating with third-party apps such as Google sheets, Zapier, Shopify etc., for streamlined customer service across the business.
The ideal solution for online businesses across all industries.
E-commerce
ZigChat’s conversational platform, powered by NLP, replicates in-store assistance on your online store and across channels.
Banking and FS
With the power of structural chatbot for customer assistance, you can enable digital transformation and streamline banking operations.
Travel
Provide customers with streamlined and customized assistance at every stage of their travels.
Real Estate
Increase your customer assistance with clever, customer-focused automation. Use a structured chatbot to excel at customer service.
Logistics
Optimize logistics, streamline processes, use chatbots for improved customer service.
Insurance
Structured chatbots for the insurance cycle can boost conversions and create better customer service.
Foodtech
Provide customers the service they want and add value by personalizing and streamlining interactions.
EdTech Telecom
Make sure your instructors, parents, and kids receive smart support around-the-clock from ever-evolving ML engines.
Our Customers Say ZigChat is Easy-to-Use
They also Love our Fast & Friendly Support
We have been able to automize a lot of our customer communications, which would usually eat up a lot of work hours here . The team is incredible and very passionate and it is a joy to work with them. The best thing about ZigChat is that they are constantly innovating and trying out new features in their ecosystem.
We strongly believe in serving anyone who needs assistance and the ZigChat chatbot messenger lets us be available for anyone who needs it real time. It is in the very core of our existence to help with effective communication and the chatbot helps us establish the same.
I am happy to share that we have been able to now automate 85% of our operational processes. Our aim was simple - manage customer ops without compromising on the customer experience. And the team has delivered exactly that. Well Done ZigChat team.
The chatbot that we got from ZigChat chatbot messenger is a great addition to our business. We have customized it according to our business needs and it works super smoothly. Highly recommend it!
I am happy to share that we have been able to now automate 85% of our operational processes. Our aim was simple - manage customer ops without compromising on the customer experience. And the team has delivered exactly that.
There is so much on the BikeDekho website, like selling bikes, looking for a new one, or simply comparing two models. A user can feel overwhelmed and that’s why customer service is so critical to us. A simple guided chatbot messenger helps us to answer simple questions any time of the day or night!
Chatbot has really helped us in managing the queries coming both from our website and WhatsApp. For a skincare brand like ours, we get a lot of questions around the topics that are very crucial from a customer’s standpoint. Now we are able to suggest their entire routine as per their concerns and skin type.
The chatbot that we got from Zigchat chatbot messenger is a great addition to our business. . We have customized it according to our business needs and it works super smoothly. Highly recommend it!
The process is fast and easy, and the customer service is amazing. Our aim was simple - manage customer ops without compromising on the customer experience. If you have any questions or concerns the team is always available to help.
FAQs for All Your Queries
chatbot to interact with customers or clients in a natural way. The chatbot can understand the customer’s or client’s intent and respond
accordingly.
There are many different ways to integrate a chatbot, but the most common approach is to use a chatbot platform. This is a third-party service that provides a chatbot software development kit (SDK) and hosting. The chatbot platform takes care of the heavy lifting, such as Natural Language Processing (NLP) and connecting the chatbot to the messaging platform. The easiest way to implement a chatbot is to connect with a chatbot development company like ZigChat. Right from creating and verifying accounts to preparing and analyzing campaigns we’ve got you covered.
With ZigChat, you can implement chatbots on your:
Website,
CRMs like Zoho, Wix, Shopify
Social Media Platforms like WhatsApp, Instagram, FaceBook Messenger
SMS
At ZigChat, we offer end-to-end chatbot services:
Omni-Channel Chatbot Solution
Pocket-friendly Solutions
Flexible and Customized Solutions
Digital Marketing Assistance for your campaigns
100+ Creative Minds to make Your Business Success
There are several variables that can affect the cost of developing a chatbot, including the complexity of the bot, customer base, number of services offered, and the platform chosen. The starting range for building a chatbot at ZigChat is INR 5000.
Building a chatbot can be a time-consuming process, depending on the complexity of the bot you want to create. If you're looking to create a simple chatbot, it could take 6-8 days. However, if you want to create a more complex chatbot, it could take 15-20 days.
Ready to simplify your
customer support
operations?
