Omni-Channel Platform Chatbot Solution - ZIGWEB
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Smart Chatbot for Smart Businesses

Deliver a complete shopping experience from discovery to check out on the popular platforms using our omnichannel chatbot solutions.

chatbot solution
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Increased conversions

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of common questions instantly resolved

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hours saved for customers with immediate resolution

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improvement in customer response times

Trusted by the Top Leading Brand

Engage customers on their preferred channels.

Increase Sales by 10% Using Guided Buying Chatbots

Use our NLP chatbots to improve the visitor’s experience by welcoming them, answering their queries, and adjusting to their buying process with over 10 unique workflows.

chatbot service
create chatbot

Automate 70% queries boost agent productivity

Automate 70% of repetitive queries like shipping, order status, and product availability. Free up agent’s time to advise on complex topics and grow your business.

  • 200+ customisable conversational workflows.
  • Personalised user-friendly responses.
  • Stable integration with Shopify apps.

Convert visitors to consumers & Reduce Cart Abandonment

Maximize website traffic with our chatbot solution that increases revenue by 10-25% and reduces cart abandonment by 13%.

  • Checkout shopping assistance.
  • Alleviate purchase anxiety with friendly
    product details.
  • Increase transparency with information on
    returns and exchanges.
Live chat bot

Boost your customer service department

Keep track of incoming customer support requests across engagement channels.

  • Support for live chat, SMS, mail,whatsapp, messenger and instagram.
  • Access customer and order data with our shopify chatbot development services
Win loyal customers, boost retention by 30%

Chat with customers, solve their queries and increase retention. Maximize Net Promoter Score (NPS) with Level 3 AI monitoring.

  • Instant customer support 24/7.
  • Personalised query response after purchasing.
  • Quick resolution of customer queries within 1 minute.
chatbot integration

Make each platform count

Zigchat provides customised customer service chatbots for multiple channels so that all your customers get the same level of customer service. Provide a truly omnichannel experience for your customers by answering their queries from anywhere on any platform.

Zigchat provides customised customer service chatbots for multiple channels so that all your customers get the same level of customer service. Provide a truly omnichannel experience for your customers by answering their queries from anywhere on any platform.
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WhatsApp

ZigChat WhatsApp solution helps you with product discovery to payment. Answer questions and provide personalised support for your customers straight from WhatsApp.

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Website

Welcome your customers visiting the landing page of your website using a  chatbot. Make them feel connected to your brand instantly when they get on the website.

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Instagram Direct

Boost customer engagement dramatically on Instagram with instant responses to DMs and brand mentions on Instagram.

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Facebook Messanger

Focus on direct and personal engagement using automated Facebook conversational Autobot to respond to direct messages and posts.

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SMS

Automate good old SMS customer service with a chatbot that responds automatically to SMS messages received from your customer. Provide them with immediate responses and improve the performance of SMS campaigns.

Integrate chatbot automation into enterprise workflows to accelerate business growth. Zigchat integrates with multiple third-party tools for workflow automation.

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CRM and Ticketing Sofware

Integrate ZigChat chatbot into your sales and customer service CRM to free your agents from repeating manual tasks. Ensure seamless support for your customers.

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Payments

Integrate payment gateway with ZigChat chatbot to enable your customers to make the sale directly from the messaging window. Accept payments using trusted digital wallets such as Razorpay for swift and secure payments.

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Marketing

Synchronise ZigChat chatbot with marketing campaigns to place customer service at the centre of your marketing strategy. Get customer feedback in real time and navigate the sales pipeline smoothly.

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Messaging Channels

You need to be where your customers are. And honestly, your customers are everywhere! Connect with your customers on different channels from ZigChat’s unified console.

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More App

ZigChat chatbot can do much more by integrating with third-party apps such as Google sheets, Zapier, Shopify etc., for streamlined customer service across the business.

Meet potential customers on their preferred communications platforms

Zigchat provides customised customer service chatbots for multiple channels so that all your customers get the same level of customer service. Provide a truly omnichannel experience for your customers by answering their queries from anywhere on any platform.
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WhatsApp

Use the Whatsapp business api solution to enable clients to connect with your company easily, from product discovery to payment.

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Chatbot for Website

Engage, generate leads, drive sales, and support customers with engaging website conversations that deliver on-demand support and sales.

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Instagram Direct

Convert followers into customers and instantly respond to DMs and mentions with Instagram chatbot for seamless customer engagement.

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Facebook Messanger

Facilitate convenient and conversational direct engagement with customers on their preferred social channels for seamless customer interaction.

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SMS

Improve SMS campaign performance and provide immediate responses with chatbots that automate SMS customer service by responding to messages.

Integrate chatbot automation into enterprise workflows to accelerate business growth. Zigchat integrates with multiple third-party tools for workflow automation.

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CRM and Ticketing Sofware

Integrate ZigChat chatbot into your sales and customer service CRM to free your agents from repeating manual tasks. Ensure seamless support for your customers.

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Payments

Integrate payment gateway with ZigChat chatbot to enable your customers to make the sale directly from the messaging window. Accept payments using trusted digital wallets such as Razorpay for swift and secure payments.

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Marketing

Synchronise ZigChat chatbot with marketing campaigns to place customer service at the centre of your marketing strategy. Get customer feedback in real time and navigate the sales pipeline smoothly.

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Messaging Channels

You need to be where your customers are. And honestly, your customers are everywhere! Connect with your customers on different channels from ZigChat’s unified console.

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More App

ZigChat chatbot can do much more by integrating with third-party apps such as Google sheets, Zapier, Shopify etc., for streamlined customer service across the business.

The ideal solution for online businesses across all industries.

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E-commerce

ZigChat’s conversational platform, powered by NLP, replicates in-store assistance on your online store and across channels.

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Banking and FS

With the power of structural chatbot for customer assistance, you can enable digital transformation and streamline banking operations.

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Travel

Provide customers with streamlined and customized assistance at every stage of their travels.

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Real Estate

Increase your customer assistance with clever, customer-focused automation. Use a structured chatbot to excel at customer service.

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Logistics

Optimize logistics, streamline processes, use chatbots for improved customer service.

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Insurance

Structured chatbots for the insurance cycle can boost conversions and create better customer service.

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Foodtech

Provide customers the service they want and add value by personalizing and streamlining interactions.

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EdTech Telecom

Make sure your instructors, parents, and kids receive smart support around-the-clock from ever-evolving ML engines.

Our Customers Say ZigChat is Easy-to-Use
They also Love our Fast & Friendly Support

FAQs for All Your Queries

Integrating a chatbot with a business’s existing communication channels such as a website, mobile app, or messaging platform allows the
chatbot to interact with customers or clients in a natural way. The chatbot can understand the customer’s or client’s intent and respond
accordingly.
 

There are many different ways to integrate a chatbot, but the most common approach is to use a chatbot platform. This is a third-party service that provides a chatbot software development kit (SDK) and hosting. The chatbot platform takes care of the heavy lifting, such as Natural Language Processing (NLP) and connecting the chatbot to the messaging platform. The easiest way to implement a chatbot is to connect with a chatbot development company like ZigChat. Right from creating and verifying accounts to preparing and analyzing campaigns we’ve got you covered.

With ZigChat, you can implement chatbots on your:

 

Website,
CRMs like Zoho, Wix, Shopify
Social Media Platforms like WhatsApp, Instagram, FaceBook Messenger
SMS

At ZigChat, we offer end-to-end chatbot services:
Omni-Channel Chatbot Solution
Pocket-friendly Solutions
Flexible and Customized Solutions
Digital Marketing Assistance for your campaigns
100+ Creative Minds to make Your Business Success

There are several variables that can affect the cost of developing a chatbot, including the complexity of the bot, customer base, number of services offered, and the platform chosen. The starting range for building a chatbot at ZigChat is INR 5000.

Building a chatbot can be a time-consuming process, depending on the complexity of the bot you want to create. If you're looking to create a simple chatbot, it could take 6-8 days. However, if you want to create a more complex chatbot, it could take 15-20 days.

chatbot development services

Ready to simplify your
customer support
operations?

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