Connect 1-on-1 with Customers using our Instagram Chatbot
- Reduce service costs by 30%
- Improve lead generation 2x
- Handle 1000s of queries instantly
- Enhance customer satisfaction by 33%
Handle More Customer Queries and Enhance
Engagement with
instagram Chatbot
Meet your customers where they are with an Instagram Chatbot!
Activate auto-replies
for Inbox Messages
- Provide multiple languages support
- Handle hundreds of chats at once
- Consistent messaging across all conversations
- Personalised responses based on user behaviour
Set up automated responses
for FAQs
This feature enables businesses to create a list of frequently asked questions and their answers. The chatbot service will automatically reply to customer queries based on the keywords or phrases detected in a message.
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- Get replies to common queries in a single click
- Reduce the number of customer inquiries
- Track user activities to further improve the experience
- Saves time, effort, and enhances customer satisfaction
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Send messages automatically
for Story Mentions
- Personalised replies in images or video format
- Improves customer retention rate by 30%
- Builds a positive brand image and reputation
- Makes customers feel heard and valued
Engage with Users' Comments
on your posts
- Instant response to customer comments on multiple posts
- Improves chances of getting a boost from Instagram
- Increases the visibility of the brand and attracts more followers
- Use negative feedback to identify areas for improvement
Facilitate live connections
between Customers and Agents
- Increase conversion rate by 12%
- Real-time issue resolution of customers
- Access to customer insights and analytics
- Reduced errors and misunderstandings
Instagram Business Account Automation -
How can it help you grow
Personalized Messages
Using an Instagram chatbot, you can offer customers personalized recommendations for related products or services after they have made a purchase. This can help increase their value to your business and boost your revenue.
Multi-Language Support
Our chatbot can be programmed to support multiple languages, allowing customers to engage with your business in their preferred language and expanding your potential customer base.
Scalable and Reliable
As your business grows, our Instagram chatbot can be scaled to handle more customer interactions and support requests. This helps in providing consistent and reliable customer service, even as the volume of customer interactions increases.
Shipping and Delivery Updates
Provide automated updates on the order status, reducing the workload of your customer service team and improving customer satisfaction.
Get Customer Feedback
Create interactive surveys or polls to gather valuable customer feedback on new products or services. This engagement can provide insights to inform future product development and marketing strategies.
Event Promotion
Send reminders to customers who have expressed interest in attending your event, providing them with additional information and encouraging them to RSVP, thus driving attendance.
Personalized Messages
Using an Instagram chatbot, you can offer customers personalized recommendations for related products or services after they have made a purchase. This can help increase their value to your business and boost your revenue.
Multi-Language Support
Our chatbot can be programmed to support multiple languages, allowing customers to engage with your business in their preferred language and expanding your potential customer base.Â
Scalable and Reliable
As your business grows, our Instagram chatbot can be scaled to handle more customer interactions and support requests. This helps in providing consistent and reliable customer service, even as the volume of customer interactions increases.
Shipping and Delivery Updates
Provide automated updates on the order status, reducing the workload of your customer service team and improving customer satisfaction.
Get Customer Feedback
Create interactive surveys or polls to gather valuable customer feedback on new products or services. This engagement can provide insights to inform future product development and marketing strategies.
Event Promotion
Send reminders to customers who have expressed interest in attending your event, providing them with additional information and encouraging them to RSVP, thus driving attendance.
Why Get
Instagram Chatbot
from ZigChat
Create a Seamless Shopping Experience
ZigChat streamlines Instagram shopping with e-commerce integration, offering product details, pricing, availability, and payment processing. This boosts conversions and allows direct purchases within the chatbot.
Cross-Selling and Up-
Selling Products
Maximise revenue and customer satisfaction by using ZigChat’s Instagram chatbot to suggest complementary products and services, facilitating cross-selling and up-selling opportunities.
Analyse User Metrics and Optimisation
Using ZigChat, businesses can analyse Instagram data and metrics like engagement, reach, and impressions to optimise their marketing campaigns and ultimately boost ROI.
We've helped our clients transform
their businesses
help to streamline operations and enhance customer engagement for businesses.
Kun Hyundai Hyderabad
Kun United Hyundai, a Hyundai dealer in Hyderabad, used our Instagram chatbot to improve customer experience. The chatbot provided quick and accurate information, boosting sales and engagement rates.
Instant
Reply
24x7
Support
Increase
Engagement
CP Goenka School
CPGoenka International School in Mumbai used our chatbot for the curriculum and admission process. Personalized attention to parents and students led to increased admissions and fulfilled the school’s mission of quality education while driving business growth.
Instant
Reply
24x7
Support
Increase
Engagement
Garve Skoda
Garve Skoda, an authorized SKODA dealer in Pune, utilized our Instagram chatbot to engage customers, provide quick information, and streamline the booking process for test drives and service appointments, ultimately increasing the dealership’s growth.
Instant
Reply
24x7
Support
Increase
Engagement
Frequently Asked Questions
To set up an Instagram chatbot, you typically need to select a chatbot provider that is compatible with Instagram messaging, develop pre-written responses for frequently asked questions, and configure the chatbot to send them automatically.Â
With ZigChat, you can easily set up an Instagram chatbot without any coding or technical skills required.Â
The costs associated with developing and running an Instagram chatbot depend on its complexity and customization needs. The development cost of Instagram chatbot can be substantial, with ongoing hosting and maintenance fees. Additionally, integrating third-party services, marketing, and promotional activities may incur additional expenses.
Starting at just INR 499, ZigChat offers an affordable solution for businesses to create and run an Instagram chatbot.Â
Improving the performance of an Instagram chatbot requires a combination of optimization techniques and continuous monitoring. Here are some ways to improve your Instagram chatbot’s performance:
- Optimize your chatbot’s responses by making sure they are accurate and relevant.
- Personalize user interactions by using the user’s name and other relevant information.
- Optimize your chatbot’s responses by making sure they are accurate and relevant.
- Use analytics tools to track user behavior and engagement to gain insights into how users are interacting with your chatbot.
- Monitor user feedback to identify areas for improvement and make necessary changes to your chatbot.
A rule-based Instagram chatbot relies on pre-set rules and responses to interact with customers, while an AI-powered chatbot uses machine learning and natural language processing to understand and respond to customer inquiries more accurately.Â
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ZigChat offers a rule-based chatbot option to suit your business needs.Â
Updating and improving an Instagram chatbot is essential for providing a better customer experience. Here are some tips for the same:
- Stay up to date with Instagram policies and guidelines.Â
- Analyze user feedback and use analytics tools.Â
- Add new features and capabilities to keep users engaged.Â
- Use AI and machine learning to improve responses.Â
- Keep content fresh by regularly updating it with new information.Â
- Provide timely and helpful support with automation and live agents.
With ZigChat, you can streamline the chatbot development services and improve the overall performance of your Instagram chatbot.
