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Chatbot Solution for Smart Businesses

Improve your customer support with advanced structured chat algorithms that deliver immediate and precise responses to customer questions.

Trusted by the Top Leading Brand

Trusted by the
Top Leading Brand

Where do we stand?

Zigchat leads the way in exceptional customer service. Our live chatbot service gives us a competitive edge, improving large-scale customer experiences. It streamlines interactions, provides valuable insights for ongoing enhancement, and ensures efficient query resolution, all with cutting-edge technology.

15%

Increased conversions

109

hours saved for customers

33%

of common questions

44%

faster customer response

Benefits of chatbot integration into preferred
communication channels

Achieve 10% Growth with Our Chatbot Service Integration

Enhance your visitors’ experience with our NLP-powered live chatbot platform, which welcomes them, responds to their queries, and adapts to their purchasing journey through more than 10 unique workflows.
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Automate 70% of Customer Queries with Our Chatbot Services

Save time by automating up to 70% of repetitive queries such as order status, shipping, and product availability. With our chatbot solution, your agents can focus on more complex business operations.
  • 200+ customisable conversational workflows.
  • Personalized user-friendly responses.
  • Stable chatbot integration with Shopify apps.

Convert visitors to customers & reduce cart abandonment through Chatbot Integration

Our chatbot for websites increases revenue by 10–25% and reduces cart abandonment by 13%, increasing website traffic and customer conversion.
  • Immediate replies to customer queries with product recommendations.
  • Automated follow-up messages for reducing cart abandonment.
  • Round-the-clock availability for reducing purchase abandonment risk.
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Integrate a chatbot to boost your customer service department.

Using chatbots for customer support across multiple channels, such as email, social media, Instagram, WhatsApp, and messaging apps, ensures that no query is left unanswered, offering a unified and seamless experience.
  • Access customer and order data with our shopify Chatbot development services
  • 24/7 responses to customer queries, improving overall customer satisfaction.
  • Reduced wait times, allowing customers to receive assistance without the need for long hold times.

Boost customer retention by 30% and win loyal customers.

Maximize your Net Promoter Score (NPS) and boost customer retention by using Level 3 AI monitoring to chat with customers and solve their queries.

  • Instant customer support 24/7.
  • Personalized query responses after a purchase, creating a more memorable and engaging experience for the customer.
  • Quick resolution of customer queries within 1 minute, resulting in higher levels of customer satisfaction and loyalty.
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Reduce Your Team’s Workload with Chatbot Automation

Free up your customer support team’s time and increase their efficiency by reducing their workload with chatbot automation.
  • Use chatbots to handle repetitive tasks and streamline customer support operations.
  • Give your team more bandwidth by using chatbot automation for common inquiries.
  • Allow your team to tackle more complex cases.
  • Empower your team by offloading routine tasks to a chatbot.
  • Improve efficiency and effectiveness of your team.

Make each Platform Count with Our Omnichannel Chatbot Solution

Chat with potential clients on their favourite channels using our website and platform chatbot. Improve customer engagement and happiness with real-time personalised solutions.

Chat with potential clients on their favourite channels using our website and platform chatbot. Improve customer engagement and happiness with real-time personalised solutions.

WhatsApp

Use the WhatsApp business API solution to enable clients to connect with your company easily, from product discovery to payment.

Chatbot for Website

Engage, generate leads, drive sales, and support customers with engaging website conversations that deliver on-demand support and sales.

Instagram Direct

Convert followers into customers and instantly respond to DMs and mentions with Instagram chatbots for seamless customer engagement.

Facebook Messanger

Facilitate convenient and conversational direct engagement with customers on Facebook for seamless customer interaction

SMS

Improve SMS campaign performance and provide immediate responses with chatbots that automate SMS customer service by responding to messages.

Integrate chatbot automation into enterprise workflows to accelerate business growth. Zigchat integrates with multiple third-party tools for workflow automation.

CRM and Ticketing Sofware

Integrate ZigChat chatbot into your sales and customer service CRM to free your agents from repeating manual tasks. Ensure seamless support for your customers.

Payments

Integrate payment gateway with ZigChat chatbot to enable your customers to make the sale directly from the messaging window. Accept payments using trusted digital wallets such as Razorpay for swift and secure payments.

Marketing

Synchronise ZigChat chatbot with marketing campaigns to place customer service at the centre of your marketing strategy. Get customer feedback in real time and navigate the sales pipeline smoothly.

Messaging Channels

You need to be where your customers are. And honestly, your customers are everywhere! Connect with your customers on different channels from ZigChat’s unified console.

More App

ZigChat chatbot can do much more by integrating with third-party apps such as Google sheets, Zapier, Shopify etc., for streamlined customer service across the business.

Meet potential customers on their preferred communications platforms

Zigchat provides customised customer service chatbots for multiple channels so that all your customers get the same level of customer service. Provide a truly omnichannel experience for your customers by answering their queries from anywhere on any platform.

WhatsApp

Use the Whatsapp business api solution to enable clients to connect with your company easily, from product discovery to payment.

Chatbot for Website

Engage, generate leads, drive sales, and support customers with engaging website conversations that deliver on-demand support and sales.

Instagram Direct

Convert followers into customers and instantly respond to DMs and mentions with Instagram chatbot for seamless customer engagement.

Facebook Messanger

Facilitate convenient and conversational direct engagement with customers on their preferred social channels for seamless customer interaction.

SMS

Improve SMS campaign performance and provide immediate responses with chatbots that automate SMS customer service by responding to messages.

Accelerate business growth with Zigchat’s chatbot integration services, seamlessly integrating with your website and third-party tools for workflow automation.

CRM and Ticketing Sofware

Integrate our chatbot services into your sales and customer service management (CRM) to free your agents from repeating manual tasks. Ensure seamless support for your customers.

Payments

We, as the chatbot provider, help integrate payment gateways to enable customers to make the sale directly from the messaging window. Accept payments using trusted digital wallets such as Razorpay for swift and secure payments.

Marketing

Synchronise the conversational chatbot platform with marketing campaigns to place customer service at the center of your marketing strategy. Get customer feedback in real time and navigate the sales pipeline smoothly.

Messaging Channels

You need to be where your customers are. And honestly, your customers are everywhere! Connect with your customers on different channels from ZigChat’s unified console.

More App

ZigChat omnichannel chatbot integration can do much more by integrating with third-party apps such as Google sheets, Zapier, Shopify, instagram, whatsapp, facebook etc., for streamlined customer service across the business.

The chatbot solution manages data protection, privacy, and international data transfer requirements to secure your data.

User Verification via Identity

Mitigate weak password risks with identity authentication measures to ensure secure access to your app. Protect sensitive information and boost productivity by allowing employees to use preferred devices from anywhere.

PII Security Measures

ZigChat prioritizes user privacy and data protection. We prohibit the public release of any information that can be used to identify, contact, or locate an individual, alone or in combination with other easily accessible sources.

GDPR Compliance Assurance

ZigChat prioritizes your data security and privacy, fully compliant with the General Data Protection Regulation (GDPR). We guarantee protection from unauthorized access, misuse, and exploitation, ensuring your peace of mind.

Geographical Data Protection

Our chatbot solution securely manages customer-regulated data in multiple countries, ensuring compliance with regional laws and regulations. With our solution, you can expand globally without compromising data security and privacy.

Behavior Analysis Technology

Behavioral analytics, while already established in various fields, is emerging in information security. These applications detect unusual patterns, flagging potential threats. Data analytics holds great potential for future cybersecurity.

The ideal omnichannel chatbot solutions
for all online Industries.

Zigchat’s lead generation chatbot boosts lead generation and enhances customer engagement across industries.

E-commerce

Zigchat’s conversational ecommerce chatbot platform powered by NLP enables you to provide in-store assistance on your online store across channels.

Banking and FS

With the power of structural chatbot for customer voice assistance, you can enable digital transformation and streamline banking operations.

Travel

You can assist customers at every stage of their travel journey with personalized and streamlined interactions.

Real Estate

Zigchat’s live chatbot for real estate can help engage with customers, schedule and notify site visits, share and verify documents, and more.

Logistics

You can use chatbots for improved customer service, optimize logistics, and streamline processes.

Insurance

Structured chatbots can improve conversions and enhance customer service in the insurance industry.

Foodtech

Automate your food industry operations with a chatbot that can take orders, reserve tables, send updates, collect feedback and resolve issues.

Education

Zigchat, as a chatbot provider, can facilitate seamless communication among students, parents, teachers, and institutes, thereby supporting the education industry.

Healthcare

Use chatbots in the healthcare industry to streamline lead generation, patient onboarding, appointment scheduling, and test booking.

Media & Entertainment

Engage your audience, promote new releases, and grow subscribers with personalized show suggestions through meaningful conversations using chatbots.

Government

Chatbots in Government can enhance digital presence and accessibility to services, allowing citizens to pay bills and taxes efficiently through multiple platforms.

Telecom

Elevate telecom customer support with automation, reducing call center volumes by 80% for more delightful customer experiences.

See why our customers love ZigChat

Streamline Your Sales Process with Our Powerful Chatbot Builder

You can easily build your own chatbot from scratch by selecting from a variety of over 35 pre-designed templates.

FAQs for All Your Queries

What is a chatbot, and how can it benefit my business?
A chatbot is an AI-powered virtual assistant that can interact with users in a conversational manner. It can automate various tasks, provide customer support, and enhance user experiences. Chatbots can benefit your business by improving efficiency, reducing response time, and enhancing customer satisfaction.
How can a chatbot be customized to fit my business needs?

Our chatbot solution company offers customizable chatbot development. We work closely with our clients to understand their specific requirements, industry, and target audience. We can tailor the chatbot’s language, tone, functionality, and integration capabilities to align with your brand and business objectives.

Can chatbots integrate with existing systems and platforms?

Yes, our chatbot solutions can integrate with a wide range of systems and platforms, including websites, mobile apps, social media platforms, CRM systems, ticketing systems, and more. Integration allows the chatbot to access and retrieve relevant information, provide personalized responses, and streamline processes.

How long does it take to develop and deploy a chatbot?

The development and deployment timeframe for a chatbot depend on various factors, such as the complexity of the project, the desired functionality, and the amount of customization required. Generally, our team follows an agile development approach, and the timeline can range from a few weeks to a couple of months.

Can chatbots handle multilingual conversations?

Yes, our chatbot solutions support multilingual conversations. We can configure the chatbot to understand and respond in multiple languages, allowing you to cater to a global audience and provide seamless customer support in various regions.

How long does it take to build a chatbot?
Building a chatbot can be a time-consuming process, depending on the complexity of the bot you want to create. If you’re looking to create a simple chatbot, it could take 6-8 days. However, if you want to create a more complex chatbot, it could take 15-20 days.

Ready to Simplify Your Customer Support Operations
with Fully Automated Chatbots?

Support a large volume of conversations without compromising on the quality with our chatbot solution.

Talk To Us