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FAQs

Let answer your customers queries in smart way with BotsDekho Chatbot. An easy and convenient method by FAQ Chatbot.

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Key Tasks

  • Allow your customers to explore lucrative deals, discounts, and offers on latest gadgets.
  • Help them research and compare hundreds of gadgets to pick the perfect fit.
  • Help your customers with easy return and exchange processes.
  • Offer great warranty and guarantee period deals on the gadgets of their choice.
  • Provide instant customer help and assistance with one tap.
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The personalized help you need (1)
Group

FAQs

Key Features

Our ecommerce chatbot revolutionizes the customer support experience by simplifying the process of assisting customers with frequently asked questions (FAQs) related to their shopping experience.

-Comprehensive FAQ Support: Our chatbot offers comprehensive assistance with a wide range of FAQs related to your business and answers then instantly. It serves as a reliable and efficient source for customers to find answers to common queries about orders, shipping, returns, payment methods, and more.

-Personalized Responses: The chatbot utilizes advanced algorithms to provide personalized responses based on customers’ specific inquiries. This ensures that customers receive accurate and tailored information that directly addresses their concerns.

-Multichannel Integration: The chatbot seamlessly integrates across various communication channels, including websites, messaging apps, and social media platforms. This allows customers to access the FAQ support wherever they prefer, providing convenience and flexibility.

-Easy Escalation: In cases where the chatbot cannot provide a satisfactory response, customers have the option to escalate their queries to human customer support representatives. The chatbot facilitates a smooth transition, ensuring a seamless customer experience.

collect contact details

send an automated email confirmation

generate & qualify leads

showcase your services & portfolio

Benefits

Instant responses: 90% faster answers to common queries.
24/7 availability: 85% round-the-clock support for immediate assistance.
Accurate information: 80% reliable and precise answers to FAQs.
Self-service options: 75% empowering users to find solutions independently.
Order tracking: 80% real-time updates on order status and delivery.

Client Reviews

Easily Create Your Catalog: Manual Entry, Google
Sheets, and CMS Integration

Say goodbye to tedious catalog management and hello to convenience and efficiency! Businesses can now create and share a catalog
of their products directly, with the option of manual entry, importing data from Google Sheets, or integrating with a Content
Management System (CMS) in no time.

the future of customer experience is
conversational Join Us Today.

the future of customer experience is conversational Join Us Today.

Frequently Asked Questions

What is a chatbot, and how can it benefit my business?

A chatbot is an AI-powered virtual assistant that can interact with users in a conversational manner. It can automate various tasks, provide customer support, and enhance user experiences. Chatbots can benefit your business by improving efficiency, reducing response time, and enhancing customer satisfaction.

How can a chatbot be customized to fit my business needs?

Our chatbot solution company offers customizable chatbot development. We work closely with our clients to understand their specific requirements, industry, and target audience. We can tailor the chatbot's language, tone, functionality, and integration capabilities to align with your brand and business objectives.

Can chatbots integrate with existing systems and platforms?

Yes, our chatbot solutions can integrate with a wide range of systems and platforms, including websites, mobile apps, social media platforms, CRM systems, ticketing systems, and more. Integration allows the chatbot to access and retrieve relevant information, provide personalized responses, and streamline processes.

How long does it take to develop and deploy a chatbot?

The development and deployment timeframe for a chatbot depend on various factors, such as the complexity of the project, the desired functionality, and the amount of customization required. Generally, our team follows an agile development approach, and the timeline can range from a few weeks to a couple of months.

Can chatbots handle multilingual conversations?

Yes, our chatbot solutions support multilingual conversations. We can configure the chatbot to understand and respond in multiple languages, allowing you to cater to a global audience and provide seamless customer support in various regions.

How long does it take to build a chatbot?

Building a chatbot can be a time-consuming process, depending on the complexity of the bot you want to create. If you're looking to create a simple chatbot, it could take 6-8 days. However, if you want to create a more complex chatbot, it could take 15-20 days.